BGT22's Privacy Policy

📋 1. Introduction

BGT22 is one of Bangladesh's most trusted online gaming platforms. We believe that protecting user privacy is not just a legal obligation — it is an ethical commitment. This Privacy Policy transparently explains how your personal data is handled on the BGT22 platform.

When you register with BGT22, play games, make deposits or withdrawals, or contact our customer support, certain data is collected. This policy explains every aspect of how that data is gathered and used.

By using the BGT22 website and services, you agree to the terms of this Privacy Policy. Please read it carefully before registering.

📥 2. Information We Collect

BGT22 collects only the data that is necessary. We are firmly committed to not collecting unnecessary or excessive personal information.

2.1 Information Collected at Registration

• Full name (as it appears on your ID)
• Date of birth (for age verification)
• Email address and mobile number
• Residential address & country
• Preferred currency & language

2.2 Information Collected During KYC Verification

• National ID (NID) or passport copy
• Selfie or live photo (where applicable)
• Bank statement or mobile banking history
• Proof of address (utility bill, etc.)

2.3 Automatically Collected Information

• IP address and device information
• Browser type & operating system
• Session duration and page visit history
• Data collected from cookies and tracking technologies
• Transaction history & gaming patterns

🎯 3. How Collected Information Is Used

BGT22 uses collected data solely for the following purposes. No data is ever used for unrelated activities.

Additionally, if you have opted in to receive marketing emails, we may notify you of relevant promotions and offers. You may withdraw this consent at any time.

🍪 4. Cookies Policy

BGT22 uses cookies on its website. Cookies are small text files stored in your browser that help the site function better.

4.1 Cookies We Use

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand how the website is used. This does not include personally identifiable information.
• Marketing Cookies: To show relevant advertisements (only with your consent).

4.2 Cookie Controls

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect some site functionality.

🤝 5. Data Sharing Policy

BGT22 never sells your personal data for commercial purposes. Data sharing occurs only in the following limited circumstances:

5.1 Authorized Third Parties

• Payment Processor: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• KYC Partner: Documents may be shared with licensed verification service providers for identity verification purposes.
• Technology Partners: Game software providers receive only game-related data.
• Auditing Body: Data is provided to regulatory authorities during audits as required to maintain our license.

5.2 Legal Obligations

We are legally required to disclose data to relevant authorities under court orders, government investigations, or anti-money laundering laws. In such cases, we provide only the minimum information necessary.

🔒 6. Data Security Measures

To keep your data secure, BGT22 follows the highest industry standards in technology and practice. Our security infrastructure is multi-layered:

• 256-bit SSL/TLS Encryption: All data is transmitted through encrypted channels
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorised access
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account
• Data Masking: Stored sensitive data is partially masked
• Regular Security Audits: Regular system audits conducted by third-party specialists
• Staff Training: Mandatory data protection training for all staff

⚖️ 7. Your Rights

As a BGT22 member, you have important rights regarding your personal data. These rights are recognised under international data protection law.

7.1 Right to Access Your Data

You can find out at any time what data BGT22 holds about you. Submit a request to our support team and we will respond with full details within 30 days.

7.2 Right to Correct Your Data

If any of your stored data is incorrect, you may request a correction. Supporting documents will be required for KYC data amendments.

7.3 Right to Delete Your Data

Once your account is closed and the designated retention period has ended, you may request deletion of your data. However, certain data may need to be retained for a specified period for legal reasons.

7.4 Right to Withdraw from Marketing

You may withdraw your consent to receive marketing emails or messages at any time. This will not affect transactional service emails.

🗄️ 8. Data Retention Period

BGT22 does not retain data longer than necessary. Retention policies for different types of data are outlined below:

• Active account information: For the duration of the active account
• Transaction Records: Minimum 5 years as required by financial regulations
• KYC Documents: Up to 5 years after account closure
• Customer Support Communications: 2 years after resolution
• Marketing Data: Until consent is withdrawn
• Log Files: Up to 12 months

When the retention period expires, data is securely deleted or irreversibly anonymized.

🔞 9. Privacy of Minors

BGT22 strictly prohibits providing services to anyone under 18. We do not knowingly collect personal data from minors.

If we become aware that a minor has registered on our platform:

• The associated account will be suspended immediately
• All collected data will be permanently deleted
• Related transactions will be cancelled

If you believe a minor is using our platform, please notify our support team immediately.

🔄 10. Policy Changes

BGT22 may update this Privacy Policy when necessary. If any significant changes are made, we will:

• We will post a notice on the site's homepage
• We will notify you of updates via your registered email
• The date of any changes will be updated at the top of this page

Continued use of the site after any changes constitutes your acceptance of the updated policy. We recommend reading through the policy whenever you receive an update notice.

📬 11. Contact Us

For any privacy-related questions, complaints, or requests, reach out to our dedicated Privacy Team. We typically respond within 24–48 hours.